Privacy Notice

This Privacy Notice was last updated on June 21, 2024

We, VProPle Solutions Pvt. Ltd. (“VProPle”, “Company”, “we”, “us”, “our”) have developed and own the website www.vprople.com (“Website”) and VProPle application (“Application”), collectively referred to as the “Platform”. The Website showcases the VProPle web based Application. The Application is an artificial intelligence-based interview as a service application developed by VProPle that assists VProPle’s customer conduct interviews of prospective candidates (“Services”).

We respect your privacy rights. This privacy notice (“Privacy Notice”) explains how we may collect, use, and disclose your personal data when you access and/ or use the Platform. We will not use or share your information with anyone except as described in this Privacy Notice. This Privacy Notice provides information about our collection, usage, processing, disclosure and protection of Personal Data through the Platform.

PLEASE READ THIS PRIVACY NOTICE CAREFULLY. BY CLICKING ON THE CONSENT CHECK BOX, AND BY ACCESSING AND USING THE PLATFORM, YOU AGREE TO THE TERMS OF THIS PRIVACY NOTICE OUTLINED BELOW. YOU HEREBY AGREE AND PROVIDE CONSENT TO VPROPLE FOR PROCESSING PERSONAL DATA FOR THE PURPOSES AND THE SCOPE DEFINED IN THIS PRIVACY NOTICE. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY NOTICE, PLEASE DO NOT ACCESS OR USE THE PLATFORM.

IF YOU ARE ACCESSING THE PLATFORM ON BEHALF OF A THIRD PARTY, YOU REPRESENT SUCH A YOU HAVE THE AUTHORITY TO BIND SUCH THIRD-PARTY TO THE TERMS AND CONDITIONS OF THIS PRIVACY NOTICE AND, IN SUCH AN EVENT YOUR USE OF THE PLATFORM SHALL REFER TO USE BY SUCH THIRD PARTY. IF YOU DO NOT HAVE SUCH AN AUTHORITY (TO PROVIDE PERSONAL DATA OF A THIRD PARTY) OR DO NOT AGREE TO THE TERMS OF THIS PRIVACY NOTICE, THEN YOU SHOULD REFRAIN FROM USING THE PLATFORM.

IF YOU DO NOT AGREE TO THIS PRIVACY NOTICE, YOU MAY WITHDRAW YOUR CONSENT OR ALTERNATIVELY CHOOSE NOT TO PROVIDE YOUR PERSONAL DATA ON THE PLATFORM. SUCH AN INTIMATION TO WITHDRAW YOUR CONSENT CAN BE PROVIDE BY EMAIL ON connect@vprople.com.

This Privacy Notice is an electronic record construed in accordance with data protection laws of the applicable jurisdictions.

1. Definitions

i) “Personal Data” means any information that can be used to personally identify a natural person. Ex. first and last name, home address, billing address, or other physical address, email address, contact number.

ii) “User(s)”, “you”, “your” shall mean individuals that visit/ use/ access the Platform.

iii) “Customer” shall mean an entity/ organization/ individual that purchases, subscribes, uses the Services Platform.

iv) “Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data.

v) “Processor” means a natural or legal person, public authority, agency, or other body which processes Personal Data on behalf of the Controller.

2. Personal Data collected

When VProPle receives Personal Data from its Customer/s, VProPle will perform the role of a Processor, and the Customer that of a Data Controller. VProPle, acting as a Processor will process Personal Data in accordance with the instructions received from the Customer (Data Controller).

i) Contact information: We may receive your Personal Data such as your name, email address, phone number, address or any other information relevant in the course of business and preferences provided by you , including but not limited to information gathered through availing Services.

ii) Other information: If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We may collect the type of mobile device you are using, or the version of the operating system your computer or device is running. We may also collect non-identifiable information related to web analytics such as website traffic and tracking URLs, and other statistics for the analysis of the Platform

iii) We get information about you from third parties: For example, if you use an integrated social media feature on our Platform. The third-party social media site will give us certain information about you. This could include your name and email address.

[For Personal Data collected on behalf of Customer please refer to Clause 4 of this Privacy Notice.]

3. Accuracy of information

The User undertakes that he shall be solely responsible for the accuracy, correctness, or truthfulness of the Personal Data shared with us whether of its own or any third party. In the event the User is sharing any Personal Data on behalf of a third person, the User represents and warrants that he has the necessary authority to share such Personal Data with the Company, obtained a written consent from such third party and the Company shall not be responsible for verifying the same. The User understands and acknowledges that such Personal Data shall be subject to the terms and conditions of this Privacy Notice.

4. Processing of Personal Data by us on behalf of the Customers

This section concerns the Personal Data of the User collected by the Customer through the Platform, and such collection may be facilitated by us:

i) The Company as a Data Processor: The Customer sets the purpose and means of processing of such Personal Data. We process such Personal Data only on behalf of and on the instructions of the Customer and for the purposes of rendering our Services to the Customer.

ii) Customer Privacy Notice: If you are the User of the Platform and your Personal Data was shared with us by the Customer, the privacy policy of the Customer, on whose behalf we collect and process the Personal Data, will apply. This means that any enquiry, request, objection or complaint that you as a User may have in connection with the collection and/or processing of Personal Data that forms part of your Platform usage should be addressed to and resolved by the Customer.

iii) Personal Data: We may process Personal Data of the users of the Platform, including but not limited to the name, email address, contact number, account details, chat interactions, details of support tickets.

The Customer has complete control over the Personal Data and the Company processes the Personal Data on the Customer’s behalf.

iv) Customer Responsibility: The Customer represents that it has acquired all necessary consents and/or relies on other appropriate legal basis for the processing of Personal Data of end-Users. Customer confirms that end-Users have been informed about that their Personal Data is transferred to the Company as a processor and other third parties used by the Company for the provision of Services.

We will process the Personal Data for as long as we provide services to the Customer and the Customer maintains active accounts of such Users.

5. Purpose of Collection, process and usage of the data:

The Personal Data collected by us shall be used for availing our Services and utilised for other functions including but not limited to:

i) use of our Platform.

ii) improve user experience and personalise content;

iii) update you about new products and features.

iv) to give more effective services and maintain the Platform;

v) to resolve any complaints, you may have and ensure that you receive the highest quality of Services;

vi) allowing you to participate in interactive features of our Platforms when you choose to do so;

vii) detecting, preventing and addressing technical issues;

viii) social media messages and marketing campaigns

ix) may use to analyse usage patterns.

6. Disclosure and Sharing of Information

We do not rent, sell or disclose or share any information that we collect from you, with third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Data in the following cases:

i) Vendors: We may share your Personal Data with the service providers who work with us in connection with operating the Platform and/ or providing the services. All such service providers are subject to stringent confidentiality restrictions consistent with this Privacy Policy.

ii) Legal and Regulatory Authorities: We may disclose your Personal Data in order to comply with our legal obligations/ court orders/ requests by Govt. authorities.

iii) Affiliates:We may provide your Personal Data to our affiliates to enable them to improve the Platform, provide feedback and respond to their queries.

iv) Merger or Acquisition:We may transfer your Personal Data if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Platform, to a third party. Any such third party or resultant entity that receives your Personal Data shall have the right to continue to use your Personal Data in line with the purposes set out herein. In the event of such a sale or transfer, we may notify you.

Except for the data disclosed under sub-clause (i), (ii), (iii),(iv) of Clause 6(a) above, VProPle may share data only if you authorize us to do so.

7. Transfer of Information

User authorizes, agrees and unambiguously consents to the transmission of any personal data information related to the, for legitimate business purposes:

a) Your consent to this Privacy Notice followed by your submission of such information represents your agreement to that transfer.

b) Your information may be transferred to, and maintained on, computers/secure servers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

c) If you are located outside India and choose to provide information to us, please note that we may transfer the data to India to process the Information. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Notice and no transfer of your data will take place to an organization or a country unless there are adequate controls in place including the security of your data.

d) You are free to remove or delete content from your account at any point in time. However, there is a strong possibility that copies of public content will be retained indefinitely in our systems, including in cached and archived pages of the Platform, or if other users have copied or saved that information. In addition, due to the nature of internet sharing, copies of your content, including content that you have removed or deleted from your account, may also exist elsewhere on the Internet and be retained indefinitely.

8. Your Rights

You have the right to access Personal Data in our possession, right to have us rectify or modify any such Personal Data, right to have us erase/delete your Personal Data, right to restrict us from processing such Personal Data, right to object to our use of Personal Data, withdraw consent at any time where we are relying on consent to process Personal Data. Depending on the nature of the request, we may ask you to complete a Personal Data request form or seek certain details to verify the request. All requests for Personal Data will be handled within a reasonable period of time. If you would like to exercise ANY of these rights, please contact connect@vprople.com.

9. Information for EU and UK Visitors

Residents of the European Union (“EU”) and United Kingdom (“UK”) should note that this Privacy Policy has been updated in accordance with the requirements of the EU General Data Protection Regulation (the “GDPR”) and the UK GDPR, the United Kingdom Data Protection Act 2018, the Privacy and Electronic Communications Regulations, and any regulation superseding any of the foregoing (“UK Privacy Laws”). As per the provisions of the GDPR and UK Privacy Laws we shall be considered the Controllers of the Personal information collected as a result of your use / access of the Platform and Processors of the Personal Data collected as a result of your use / access of the Services.

Legal Basis (for EU residents and UK residents): We will not process your Personal Data without a lawful basis to do so. We will process your Personal Data only on the legal bases of consent, contract, or on the basis of our legitimate interests, provided that such interests are not overridden by your privacy rights and interests.

Transfer of your personal information across borders (for EU Residents): The Personal Data we collect (of EU and UK residents) is stored on servers located in the EU region. Personal Data might be processed outside the EU and UK. We collect and transfer Personal Data outside the EU and UK in accordance with the provisions of the GDPR and UK Privacy Laws. If you have questions, please contact connect@vprople.com.

Your Rights (For EU and UK Residents):

You have the right to request us:

to let you know what Personal Data belonging to you,
we hold in our possession,
withdraw consent at any time where we are relying on consent to process your Personal Data,
right to have us rectify or modify any such Personal Data,
right to have us erase/delete your Personal Data,
right to restrict us from processing such Personal Data,
right to object to our use of your Personal Data,
you have the right to lodge a complaint with a data protection authority.

UK residents have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. We may need to request specific information from you to help us confirm your identity or also contact you for further information in relation to your request. If you would like to exercise ANY of these rights, please contact connect@vprople.com.

10. Children’s Notice

Our services are not intended for use by children under the age of 18 (“Child” or “Children”). We do not knowingly collect information from children under 18. If you become aware that a child has provided us with personal data, please contact us. If it comes to our notice that we have collected Information from or of children, we shall take steps to remove such information from our servers. If you believe that we might have any information that may have been collected from a child or has been provided by a child, please write to us at: connect@vprople.com.

11. How long we retain your data

We will retain your Personal Data as long as it is required to be retained for the purpose of provision of the Services. We may also retain and use your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

12. Cookies

We use cookies and/or similar in-house and third-party tracking tools to track user traffic patterns. Tracking tools also used are beacons, tags and scripts to collect and track information and to improve and analyze our Website. You may choose to disable cookies through your browser settings.

13. Changes and updates to the Notice

We may amend this Privacy Notice from time to time. We will post any privacy Notice changes on this page and, if the changes are significant, we will provide a more prominent notice by adding a notice on the homepages, login screens, or by sending you an email notification. We encourage you to review our privacy Notice whenever you use the Services to stay informed about our information practices and the ways you can help protect your privacy. If you disagree with any changes to this privacy Notice, you will need to stop using the Services and deactivate your account(s), as outlined above. If you have questions or concerns about how your information is handled, please write to us at connect@VProPle.com.

14. Discrepancies and Grievances with VProPle

If you have any questions or concerns or grievances regarding this Privacy Notice or if users wish to withdraw their consent in relation to the processing of their Personal Data, you can reach out to our appointed grievance redressal officer (also known as compliance officer) via email at connect@vprople.com.

Company Address: Vaisnavi Signature, No. 78/9, Outer Ring Road, Bellandur Village, Varthur Hobli, Bengaluru – 560103, Karnataka, India

15. Governing Laws and Jurisdiction

This Privacy Notice, our services and its use are governed by the laws of India and the courts in Bengaluru, India shall have exclusive jurisdiction over any disputes connected to our Platform or the Services.