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October 2023 – VProPle

October 2023

How to create a job description for a new position

How to create a job description for a new position

The art of JD’ing Writing a job description (JD) well as for any job opening, not every piece would fit the puzzle. The JD would bring the right missing piece to fix the puzzle. A clear Job description (JD), shaped by interview experts, is half the process done. It’s a map for multiple audiences, including interview panels, candidates, and screening teams. It’s meant to address diverse requirements, as advised by interview experts. For whom is the JD prepared for? JD is addressed to three categories of people. So, when a JD is prepared, we must make sure that all three following teams’ perspective is addressed: 1. For the panel who takes the interview, it’s the direction on how to take the interview. It’s not always the person who writes the JD who takes the interview are same; one may describe the requirements others would join in the selection process. Unless the requirement is very generic; the JD should give the complete picture of the right candidate. The questions or the approach can vary from panel to panel, but the evaluation criteria must not be compromised. 2. For the candidate, It’s the face of the prospective role/organization. Every candidate when approached for a position; first looks at the organization then the JD. JD also serves as the face of the company and the project that the candidate would be a part of. Complete precise JD with all detailed parameters and expectations gives the candidate a clear picture of the roles and responsibilities of the candidate for the job position. Such precise JD helped the candidates make an informed decision about it. Furthermore, it fosters confidence on the candidate towards the new position thereby giving him the motivation to prepare for the interview diligently. In many cases, candidates skips the interviews at the last moment because they are not sure about the job role and scope. This issue can be easily avoided with a  precise JD.  While going through the JD if the candidate feels that it is a perfect fit, then the candidate will come to the interview with the appropriate intent and confidence. On the other hand, for the organization, it means it is able to attract the right profiles.  In such circumstances, the chances of candidates accepting the offers become higher. 3. The HR team does the initial screening, it’s the guideline to screen the profiles. An HR team, that deals with multiple domains and skills, uses keywords from JD as the filter to screen the candidates. A glance at the JD absorbing the keywords and key requirements is the move to search for the needle in the haystack. Unless the pointers are evident, they would end up in fishing out a wrong set of profiles bound to be rejected and thus a waste of time for multiple teams. Who prepares the  JD for a job position ? A perfect JD brings the right candidate one step closer to the open position. Ideally, it should be prepared by a person while taking in the candidate for his team. But in most of the cases, a template is sourced and then modified/ tailored to the requirement. It’s never easy bringing every little nuance of the job requirement into the description. But this is the first and foremost step of any recruitment process. Candidates are filtered based on the keywords; candidates apply based on the requirements interviews are conducted mostly with the JD as the reference against the CV and performance of the candidate. How to create a JD and what a JD should cover? Since it’s not always the same person who prepares the JD takes the interviews the job description must be precise but should cover all the expectations. Irrespective of how good the interview Expert may be, if the parameters of evaluation are not stated clearly, it is difficult for them to make a good assessment for selection.  On the other hand, an average interview panel can make an accurate selection if the parameters are well-defined. It should ideally speak about; The organization: A well-rounded job description not only outlines the specific job responsibilities and qualifications but also paints a vivid picture of the organization itself. This helps candidates make an informed decision about whether the company aligns with their values, career goals, and work preferences. The relevant experience: The required experience if broken down skill based on a higher level; with the relevancy would nail the JD. Work mode: With the online mode setting in, any candidate first looks in the mode and that is often the question in the list from candidate to HR after ticking the other aspects, it is covered in the JD; the candidate would have an easier decision to make. At time the interview progresses to many a level and gets stopped at the end as the candidate’s expectation of the work mode doesn’t match. If a clear stance is taken a conveyed can avoid many missed-when-almost-hired situations thus saving a lot of time and energy for the stakeholders. Work from home Offline Hybrid Work type: This again is another point in most of the candidates’ checklists; if the expectations and offerings are made clear it would save a lot of bandwidth for the hiring team. Permanent role Contract role Freelance role Role type: These details of the type would help the candidate to understand if he is moving forward in a similar role or if he is being offered more. Also, the panel would understand the type of interview he is expected to conduct Individual contributor Lead Role in project Client facing Internal Methodologies Agile Scrum etc. Skill type: These details account for the maximum weightage on the JD for the interviewer, candidate, and screening team alike followed by its weightage. Mandatory Desirable Added advantage Skill weightage Basic knowledge Exposure Experience Proficiency. These are a few categories, not the exhaustive list. Each detail should help the candidate attain a better picture of the requirement. Even topics like culture, ethics, and

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BEST PRACTICES FOR SEAMLESS ONBOARDING FOR REMOTE TEAMS

Hiring is an important part of a company’s growth, whether by yourself or by outsourcing the interview services and once it’s done, the new employees must get properly introduced to the unique work culture that every organization carries within itself. This part of the process is known as onboarding. This is where new team members of a department inside the organization get integrated with the existing team whilst also getting familiar with the operations and structure of the organization itself. So, from the employer’s side, they must execute this process very effectively as it helps to build a foundation for a strong retention rate amongst new employees that will eventually help the overall productivity & brand image as well. In this day and age of the post-pandemic era, the Work From Home (WFH) model still lives up to its hype for many companies. This is primarily because it saves the costs of owning or renting a workspace, cuts off the time taken to arrange it, and saves energy that would otherwise go into maintaining it. For the employees, they save a lot of time and energy that is otherwise consumed commuting from home to office. This has led employers to adopt online interview assessments as well. With the work-from-home model, it is often not feasible to proceed with onboarding physically. That’s where remote onboarding comes in. This blog will take you through a lot more about onboarding for remote teams and how you can elevate the quality of the remote onboarding experience for new employees. What is remote onboarding? Remote onboarding is the process of carrying out onboarding via technology. After hiring new employees either by yourself or by outsourcing technical interview services, a fully successful process of physical onboarding may take up to 2 weeks with the beginning of professional training from the third week onwards. In the case of remote onboarding, the process can be wrapped in a shorter period of time. Requirements to complete onboarding for remote teams There are 3 kinds of requirements to complete onboarding at both physical and virtual workspace, they are organizational requirements, technical requirements, and social requirements. A good onboarding experience involves catering to all three requirements. Let’s learn about them more elaborately. Organizational Requirements: Providing access to information through handbooks or documentation about the various structural facilities present in the office. In terms of remote onboarding, the organization is responsible for guiding about their virtual office platform. Technical Requirements: This involves providing new hires with tools that are to be used in their work profile and motivating them to get familiar with the tools as soon as possible. This helps the employees to start getting productive in a new space on time, therefore creating genuine empowerment within them. Social Requirements: There are a couple of ways in which you can fulfill social requirements and each one is necessary on its own. A Singular Point of Contact (SPOC) or an onboarding buddy from the organization is important to set expectations on how to build good relationships with old team members. Also, there must be opportunities planned out for informal interactions between new and existing employees. Why consider onboarding of remote teams? Multiple organizations have found remote onboarding very important for a multitude of reasons. As stated before, remote onboarding assures better team member retention and promises more productivity. Other reasons include- Flexibility: Remote onboarding helps companies hire talent from anywhere in the world, either by themselves or by outsourcing technical interview services, especially if the location of their physical workspace is in a distant region from the candidate’s residence. This expands the number of potential candidates and also promotes diverse representation in the corporation. Cost-Efficiency: Just like the benefits of operating in a work-from-home model as discussed before, onboarding also eliminates the need for physical office space, travel, and even relocation expenses for new hires.  Safety: In pandemic-like situations, remote onboarding ensures the safety of employees by cutting down on physical interaction. Scalability: Remote onboarding advances scaling immediately to accommodate a growing workforce with infrastructural limitations. Technology Integration: Remote onboarding encourages using technology with the latest digital tools for training and communication, therefore promoting tech-savviness among new hires. Competitive Advantage: Companies that excel in remote onboarding gain a competitive edge by attracting qualified professionals because it provides them the freedom to work from the confines of their places, especially when they are looking for flexible arrangements. Best Practices for Onboarding Remote Teams To help you pull off a great, remote onboarding experience for the new employees we present you with some useful practices that can streamline the entire process much more efficiently. Curate a detailed onboarding plan: It is a must to create an extensive onboarding plan for clarity in the process, to achieve onboarding goals, and to successfully set expectations for the employees without any communication issues.   Have an experienced mentor: The aforementioned onboarding buddy or the SPOC must have sufficient knowledge of the role they are in. They should also be thorough with the rules or policies that need to be explained to the new employees.  Keep checking regularly: It is important to realize that doubt-clearance in onboarding is not a one-and-done process and therefore, one needs to stay in contact with new employees at all times to clear their queries apart from the work, even when they are past their probationary period. Hence, it is important to establish an active communication channel between both the employee and the employer. Help in setting an ideal workspace at home: This practice can be applied in various ways, you can send over the required furniture or equipment needed by the employee directly to their residence, or you might provide some allowance to aid them in setting up their home office. Encourage open communication: Create opportunities where new employees can feel comfortable in their unique way of expressing themselves through their ideas and concerns. Adjust your approach accordingly based on the different personalities of all the new hires. Seek feedback for

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Interview-as-a-service

How Interview as a Service (IaaS) Enhances Recruiting Efficiency

In today’s fast-paced life time is the most important aspect of our day-to-day life. Effective and utilization of time and resources is a profound source of inspiration for technological innovations across different sectors. IaaS(Interview as a service) is one of the most competitive and cutting-edge innovations whose prime objective is based on the effective utilization of in-hand resources and time for any organization. The innovation of this platform leverages technology and expertise to streamline and enhance the entire interview stages of hiring. IaaS not only streamlines the entire interviewing process but also brings global technical expertise to the table for effective evaluation. Apart from saving time and providing the candidate with pleasant and wholesome interview experiences it addresses some issues that hinder the effective selection process without the realization of the recruiter. Some of such issues are :- Combating groupthink: The psychological phenomenon where individuals in a group tend to conform to the prevailing opinions can significantly hinder the quality of decision-making in various contexts, including recruitment. To combat groupthink and promote more effective recruiting, organizations are turning to Interview as a Service (IaaS), a technology-driven solution that offers structured interviews, online mock interview practice, and ultimately fosters recruiting efficiency. Structured Interviews vs. Unstructured Interviews: One fundamental aspect of IaaS is its ability to facilitate structured interviews. In traditional recruitment processes, unstructured interviews, where interviewers ask open-ended questions without a predetermined format, can inadvertently introduce bias and inconsistency. Structured interviews, on the other hand, employ a standardized set of questions for all candidates. IaaS platforms often provide a library of predefined interview questions and evaluation criteria, ensuring that all candidates are evaluated fairly and equally. This approach minimizes the influence of personal biases, a significant contributor to groupthink, and helps assess candidates more objectively. Recruiting Efficiency: Efficiency in the recruiting process is a critical concern for organizations, and IaaS plays a pivotal role in streamlining this workflow. Through automation and standardized processes, IaaS platforms save time and resources, allowing recruiters to focus on higher-level decision-making tasks rather than administrative duties. This increased efficiency also contributes to better-informed hiring decisions by ensuring that all candidates are evaluated consistently and fairly, reducing the chances of groupthink or any other form of biases affecting the outcome. In conclusion, Interview as a Service (IaaS) offers a comprehensive solution to address the challenges posed by groupthink in recruitment. By promoting structured interviews, providing opportunities for online mock interview practice, and enhancing overall recruiting efficiency, IaaS platforms empower organizations to make more informed, equitable, and unbiased hiring decisions. In doing so, they contribute to the long-term success of both organizations and candidates.

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interview-outsourcing

Candidate-Centric Hiring and How AI Can Help

In contemporary times of technological advancement, Artificial Intelligence (AI) is pioneering the automation of various vital tasks, and one such essential process is talent acquisition, especially when companies adapt to interview outsourcing. For the recruitment force of any organization, the most significant challenge comes from finding the right talent. Especially when there’s more competition now than ever to fill an essential position in any company worldwide. Also, assessing a job candidate’s qualifications is not the end goal of recruitment anymore, there are indeed more layers that need to be evaluated such as past experiences and conformity to corporate values to find the right fit for the company. You might be wondering how exactly AI serves its purpose in the recruitment process. For a short answer, machine learning can contribute to shortlisting candidates with way more efficiency than the manual selection procedure, from each stage of the job selection process until the final hiring. But with the evolution of technology, we have also witnessed growth in the hiring industry, which in turn introduced us to new ways of assessing job prospects. One such way is candidate-centric hiring. Unlike traditional hiring, this form of hiring focuses on putting the job seekers and their experiences at the center of the job selection process rather than the employer’s organization. This approach to hiring aims to prioritize delivering positive and engaging experiences to all candidates. In this way, the talented candidates get instantly attracted by the organization’s potential to meet their needs and expectations if and when they step up as an employee. In this blog, we will talk extensively about candidate-centric hiring and prove why it’s essential in today’s day and age of talent acquisition for all corporations. Not only that, we will also cover how AI can be instrumental in delivering the best candidate experience. Why Candidate-Centric Hiring Matters? Because of its ability to defy traditional hiring practices that focus solely on fulfilling the requirements set by the recruiter, hiring focused on candidate experience is an innovative approach in the hiring industry & has therefore attained wide recognition in recent years only. There are several aspects of this type of hiring that make it a truly unique process- 1.    Candidate Experience: By maintaining a commendable service of timely feedback, clear communication, and a respectful approach towards job seekers, delivering the best candidate experience is the heart and soul of candidate-centric hiring. The best Interview as a Service platforms prioritize this kind of approach to hire professionals for its clients. 2.    Personalization: There are various ways in which candidate-centric hiring can cater to some personal preferences of individual candidates, such as offering flexible interview schedules, addressing specific queries unique to the individual, and accommodating other requests. Various video interviewing platforms enable candidates to give recorded interviews as per their availability. 3.    Robust Communication Approach: Keeping candidates informed at every step of the hiring process is important for all candidates irrespective of their selection or rejection. This is because a delayed or no response is a major pet peeve for most job applicants. While this is a very tedious process, certain interview outsourcing platforms can help you keep each and every candidate updated. The presence of all the above-mentioned factors in a typical candidate-focused recruitment reaps several benefits for the hiring organization such as: 1.    Attracting Qualified Professionals- A positive candidate experience motivates the right candidate to eagerly apply for a position at any organization with a candidate-centric hiring process. 2.    Enhanced Employer Brand- Strong employer branding is rooted in treating candidates with the respect they deserve. This has a positive impact on the recruiting party’s reputation. 3.    Higher Acceptance Rates- Candidates with positive & engaging experience are likely to accept job offers, therefore reducing the risk of losing a talented candidate to competing offers. 4.    Improved Retention- Candidates who went through zero communication problems and had all their queries cleared are likely to stay long with the organization once hired. AI & its Purpose in Talent Recruitment A single hiring requires days of work and immense cost. The volume of hiring will increase exponentially in the coming years as organizations expand. Therefore, one has to stay prepared for the tedious tasks of recruiting qualified professionals in a large volume from a much larger market every time, and that too with a limitation of the size of manpower in the hiring industry. That’s where AI comes to serve the purpose, it automates all the heavy and repetitive tasks resulting in a seamless hiring experience for the recruiters and assisting job seekers at every stage of the selection process promptly, therefore adding value to the candidate experience as well. Some situational examples are the auto-screening of a vast number of resumes to shortlist the most qualified candidates in the introductory stage of job hiring, and the use of software backed by “sentiment analysis” to reduce any biased tone in your job description before publishing the same. How AI can elevate Candidate-Centric Hiring? Enhanced Communication Channel: Chatbots backed by AI are very popular in B2C businesses, however, they can also come in handy for recruiting purposes as well. A chatbot, which is available for either text or voice interactions, can serve as the employer’s representative and answer all the general queries asked by the job candidates on time, hence maintaining an active communication channel. The only setback for this process is that candidates might ask some questions that cannot be answered by a chatbot, in those cases, you can step in and answer the query. Standardized Job Hiring: Even though an unbiased approach is a compulsory trait for recruitment, one can still end up being unconsciously biased. Therefore, to assess and hire with complete objectivity, we need to standardize data between the candidates’ knowledge, skills, and experiences and the requirements of the job. This is something that can be attained easily by AI. This will lead to quality hiring of candidates who are more satisfied, productive, and least likely to turnover. Time & Cost Efficient:  By

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